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TD Magazine

Word Wiz: Tech Shame

Wednesday, May 1, 2024

Gen Z workers—people born between 1997 and 2012—grew up with access to technology that their older co-workers didn't. Due to that leg up, some Gen Zers may experience pressure when colleagues expect them to easily navigate technological issues in a phenomenon known as tech shame.

According to HP's Hybrid Work: Are We There Yet? report, based on a survey of 10,000 people, one in five young office workers said they feel judged when having technology issues. In comparison, only one in 25 older workers felt the same. That shame makes younger employees less likely to ask for help or to participate in meetings if they think the technology would cause a distraction.

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Tech shame applies to all forms of technology, new and old. In its fourth annual Anatomy of Work Global Index, Asana found that some Gen Zers have also been stumped by more obsolete forms of technology, such as fax machines and scanners. The report shows that young workers may develop imposter syndrome when working with older technology with which they aren't familiar.

About the Author

The Association for Talent Development (ATD) is a professional membership organization supporting those who develop the knowledge and skills of employees in organizations around the world. The ATD Staff, along with a worldwide network of volunteers work to empower professionals to develop talent in the workplace.

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