Pamela Jones is a Certified Technical Trainer/Coach with over a decade of successful experiences in various industries. 

I have held several positions including; Customer Service Representative, Trainer, Lead Trainer, Curriculum Developer and a Business Analytics Lead Analyst. My passion for Coaching and Training led me to my current role as a Learning Solutions Lead Analyst. My mission is to support people on their path to mastering their technical skills and achieving their professional goals through continous learning. 

Education: Bachelor of Science in Communication, Master of Business Administration from Purdue University Global

Certifications: CompTIA-Certified Technical Trainer, DDI-Certified Facilitator, SSGI-Lean Six Sigma Green Belt

I have a zeal for continuous learning. I enjoy reading, shopping and spending time with my family.